HOW TO DEPLOY YOUR LETTERS

Before your letters reach the hands of our troops, they need to pass through mission prep. Follow the briefing below to ensure your letters are ready to be delivered.

These guidelines are in place so we can efficiently screen, sort, and package over 1,000 letters each day. Sticking to them helps us get your messages of hope and gratitude into the right hands—fast.

LETTER GUIDELINES

Handwritten Letters Only, Please!

A Million Thanks proudly accepts only handwritten letters and handmade cards for our troops.  We do not accept typed letters or commercially printed greeting or thank you cards.

  • Address your letters generically (e.g., “Dear Hero” or “Dear Veteran”). Do not write to a specific individual.
  • We deliver letters to all branches of the U.S. military, regardless of location.
  • Please include a minimum of 3-5 sentences of positive, meaningful content.
  • No religious or political references.
  • Contact information—First names only please.
  • Fill up the space you have. Larger cards and bigger paper will need more content or larger handwritting so the letter looks nice and full 🙂

Please do not:

  • include contact information such as email, home address or phone number.

  • use glitter, confetti, or anything not securely attached.
  • send food or care package items.

Please Note: We DO NOT accept store-bought or commercially printed cards. If you are sending cards they must be homemade with a minimum of 3-5 sentences of positve, menaingful written inside.

This includes store bought “Thank You” cards.

PACKAGING INSTRUCTIONS

Before mailing your letters, please follow these final packaging instructions to help us keep the process efficient:

How to Package Your Letters

  • Bundle letters in stacks of no more than 50 using rubber bands.
  • Do not place letters or cards in individual envelopes.
  • Do not “letter fold” (tri-fold) your letters. Please leave your letters flat—this speeds up our screening process.
  • Homemade cards may be folded in half or in quarters as needed—this is perfectly acceptable.
  • Place all bundles into one large envelope or box to ship as a single parcel.
  • Include your contact information on the in case the label is damaged in transit.

We receive thousands of letters each week, so following these instructions helps us screen and process everything as quickly and efficiently as possible.

POSTAGE

A Million Thanks is a volunteer-run nonprofit dedicated to sending millions of thank-you letters to our troops. While no one on our team is paid, we do have real expenses—and postage is by far the biggest.

We rely entirely on donations to keep this mission going. Every dollar helps us screen, sort, and deliver your letters with care.

A suggested DONATE of $1 per letter goes a long way and is truly appreciated.

REGISTER TO SEND LETTERS

As of May 1, 2025, A Million Thanks has a new mailing address for all letter submissions. To receive the current mailing address, you must register each time you send letters using our online form.

Registration helps us plan for volunteers, track incoming mail, and ensure your letters are properly received and distributed.

DROP-OFF LOCATIONS

Please contact the location in advance to confirm they are currently accepting letters.

If there isn’t an official drop-off location in your area, you can still participate by mailing your letters directly to our National Mail Intake Facility.

POSTAGE INCREASE

STAY IN THE KNOW